We Need to Talk: the Role of Dialogue in Future Information Exchanges

Supply chain visibility, when this article was written in late 2010, faced several serious challenges to implement. One of those challenges is the need to exchange data while ensuring a common meaning for the data elements. This is part of the visibility framework (see link here), which means any supply chain visibility practice must overcome this challenge. In the following …

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The Hollow Enterprise and Supply Chain Visibility

Developments from the 1980’s onward have lead to increasingly hollow enterprises. That is to say, enterprises who effectively divest themselves of all secondary value-adding activities and even many primary ones and yet maintain control over the end-to-end process using arm’s length management. In-sourcing, outsourcing, and other forms of partnering have taken practices outside the organizational boundary and resulted in an …

Iron Fists and Supply Chain Utopias: Governance and Visibility

In 2010, at a UK conference on supply chain software, I heard an interesting reply to the often-used call for “greater collaboration” within the supply chain. The reply was from Eddie Capel, at the time the COO and head of products and engineering at Manhattan Associates. Eddie is a person I admire for his clarity of insight into supply chain …

Learning by Playing: More Supply Chain Games

In January 2011 I published an article called “Playing for Real: Supply Chain Games”. As I said in the original article, supply chain games are a great way to develop new staff’s instincts about coordination, competition, and the cause-effects of rule mechanisms on behavior.  In early 2012 I added the two additional games shown below for training supply chain instincts. …